.png)
Your AI Workforce for
Freight Operations
Grow Revenue. Increase margins. Prevent fraud.
Hi, I’m
Dispatch & Tracking
Ongoing Loads
#827876
Ironroad Freight Co
Sacramento
Feb 2, 2026, 03:00 PM
Feb 2, 2026, 03:00 PM
Sedona
Feb 3, 2026, 02:00 AM
Feb 3, 2026, 02:00 AM
Enroute to dropoff
On-Time
On-Time
ETA 10h 32m
#392384
#392384
Document Capture
Ironroad Freight Co
Load #22057
Driver Assigned
Pick-up
Drop-off
Pickup Details
Drop-off Details
Documents
Rate Confirmation.pdf
POD / Signed BOL at dropoff.pdf
Other Documents.pdf
Freight Quoting
Acme Shippers.
Load #2847
I've received a new load request from Acme Shippers.
Reviewing the details
Acme Shippers
Load #2847
Sacramento
Sedona
Load Details:
Carrier Sourcing & Vetting
Ironroad Freight Co
Load #2847
Thank you for your interest in the load
Here are load details
Can we do it at $4,700
Max i can do is $4,200
Okay, lets do it for $4,200, send it over please, Thank you!
Booking & Rate Confirmation
Ironroad Freight Co
Load #22057
Load assigned to Acme Shippers at $4,600 — within
pricing guardrails. Sending rate confirmation now.
pricing guardrails. Sending rate confirmation now.
Rate Confirmation.pdf
Dispatch & Tracking
Ongoing Loads
#827876
Ironroad Freight Co
Sacramento
Feb 2, 2026, 03:00 PM
Feb 2, 2026, 03:00 PM
Sedona
Feb 3, 2026, 02:00 AM
Feb 3, 2026, 02:00 AM
Enroute to dropoff
On-Time
On-Time
ETA 10h 32m
#392384
#392384
Document Capture
Ironroad Freight Co
Load #22057
Driver Assigned
Pick-up
Drop-off
Pickup Details
Drop-off Details
Documents
Rate Confirmation.pdf
POD / Signed BOL at dropoff.pdf
Other Documents.pdf
Freight Quoting
Acme Shippers.
Load #2847
I've received a new load request from Acme Shippers.
Reviewing the details
Acme Shippers
Load #2847
Sacramento
Sedona
Load Details:
Carrier Sourcing & Vetting
Ironroad Freight Co
Load #2847
Thank you for your interest in the load
Here are load details
Can we do it at $4,700
Max i can do is $4,200
Okay, lets do it for $4,200, send it over please, Thank you!
Booking & Rate Confirmation
Ironroad Freight Co
Load #22057
Load assigned to Acme Shippers at $4,600 — within
pricing guardrails. Sending rate confirmation now.
pricing guardrails. Sending rate confirmation now.
Rate Confirmation.pdf
Dispatch & Tracking
Ongoing Loads
#827876
Ironroad Freight Co
Sacramento
Feb 2, 2026, 03:00 PM
Feb 2, 2026, 03:00 PM
Sedona
Feb 3, 2026, 02:00 AM
Feb 3, 2026, 02:00 AM
Enroute to dropoff
On-Time
On-Time
ETA 10h 32m
#392384
#392384
Document Capture
Ironroad Freight Co
Load #22057
Driver Assigned
Pick-up
Drop-off
Pickup Details
Drop-off Details
Documents
Rate Confirmation.pdf
POD / Signed BOL at dropoff.pdf
Other Documents.pdf
Freight Quoting
Acme Shippers.
Load #2847
I've received a new load request from Acme Shippers.
Reviewing the details
Acme Shippers
Load #2847
Sacramento
Sedona
Load Details:
Booking & Rate Confirmation
Ironroad Freight Co
Load #22057
Load assigned to Acme Shippers at $4,600 — within
pricing guardrails. Sending rate confirmation now.
pricing guardrails. Sending rate confirmation now.
Rate Confirmation.pdf
Carrier Sourcing & Vetting
Ironroad Freight Co
Load #2847
Thank you for your interest in the load
Here are load details
Can we do it at $4,700
Max i can do is $4,200
Okay, lets do it for $4,200, send it over please, Thank you!
I orchestrate pricing, coverage, dispatch, and in-transit operations — across voice, email, text, and your TMS — so your team focuses on decisions, not follow-through.
Miles deploys AI agents across voice, email, and text to execute carrier outreach, negotiation, compliance, tracking, and documentation increasing operator productivity with humans in the loop.
How it Works
The Miles Lifecycle: From First Quote to Final POD
We have a load available from Sacramento to Sedona. Pickup is required by Wednesday at 3:00 PM, with delivery on Thursday at 4:00 AM. The shipment weighs 42,000 lbs and requires a temperature of 50°F.
We would like to offer this load to you at $4,200. Please let us know if you are interested.
.png)
Can we do $4,700 on this one?
We're firm at $4,200, strong interest from other carriers. Let us know as soon as possible.
Status
Awaiting Carrier acceptance
Awaiting Carrier acceptance
.webp)
Received all the bids...
Reaching out to the carrier...
.png)
MC Number XXXXX8
Hi, I have a refrigerated avocado load going from Sacramento to Sedona. Pickup by Wednesday at 3:00 PM, delivery Thursday at 4:00 AM — 42,000 lbs at 38°F. Is that something you can cover?
Yes, this is doable
Great. We can offer $4,200 on this one. Does that work for you?
Load #827876 | Load Booking
MC Number XXXXX3
10:42
Thank you for your interest in the load, here are the details....
10:43
Can you do $47,00 for 2 drops team service?
10:44
My absolute best is $4,200
10:45
Okay, lets do it for $4,200, send it over please, Thank you!
10:46
Sharing the rate confirmation document to the carrier.....
.webp)
.webp)
Reaching out to the driver...
Hi, this is Miles. I'm reaching out regarding Load #827876 — pickup scheduled today, February 02nd, at 3:00 PM in Sacramento, delivering to Sedona. Can you confirm your truck is empty and ready for pickup?
Yeah, we're in transit to the pickup. ETA about 15 minutes.
Got it — noted. You're confirmed for Load #827876. I'll be monitoring your location and will check in at dropoff. Safe drive.
Hi Ironroad Freight Co,
Please confirm if your truck is empty and ready for the pickup scheduled today, February 02, at 3:00 PM in Sacramento.
If your truck is not empty yet, please let us know:
-When will it be empty?
-Where will it be located when empty (City & State)?
Load No. : 22057
Pickup Location : Sacramento
Delivery Location : Sedona
Pickup Time : Feb 02, 2026 at 3:00 PM
Please confirm if your truck is empty and ready for the pickup scheduled today, February 02, at 3:00 PM in Sacramento.
If your truck is not empty yet, please let us know:
-When will it be empty?
-Where will it be located when empty (City & State)?
Load No. : 22057
Pickup Location : Sacramento
Delivery Location : Sedona
Pickup Time : Feb 02, 2026 at 3:00 PM
11:00
In transit to pickup. ETA 15.
11:01
.webp)
.webp)
Re : Escalation to operations
Load #22057
In- transit Monitoring
Escalation Summary
Alert prepared for ops team due to critical driver status, unresolved offline issue, and uncontacted dispatcher.
10:03
Re : Escalation to operations
Load #22057
In- transit Monitoring
Escalation Summary
Flagged for operations: Workflow started with driver “Enroute to drop”, need to confirm actual departure time for accurate monitoring.
10:03
Re : Escalation to operations
Load #22057
In- transit Monitoring
Escalation Summary
Alert: Driver did not respond to operation team’s text after waiting period.
10:03
Driver Assigned
Pick-up
Drop-off
Makes sure the documents are uploaded
Products
What Miles brings to the table
Human-led strategy, AI-led execution. Freight operations are entering a new era. Growth will come from increasing execution capacity per operator, not hiring more coordinators. Humans focus on decisions while AI handles execution, giving teams 10× leverage.
Miles orchestrates pricing and coverage end to end. It manages carrier outreach, validates compliance in real time, negotiates within defined guardrails, selects the best-fit carrier, and issues rate confirmations automatically. When conditions fall outside your defined parameters, exceptions are escalated for human review.
Why it works
Always-on execution
No missed calls, emails, or follow-ups.
No missed calls, emails, or follow-ups.
Guardrail-driven decisions
Pricing, compliance, and carrier assignment stay within your configured thresholds
Pricing, compliance, and carrier assignment stay within your configured thresholds
Early risk detection
Fraud and compliance risks are flagged before booking.
Fraud and compliance risks are flagged before booking.
Human judgment where it matters
Approvals are required only when true exceptions arise.
Approvals are required only when true exceptions arise.
Could you please share your MC number.
MC Number XXXXX3
Carrier 101
Carrier Verified
Miles manages confirmation and dispatch once a carrier is selected. It confirms load details, enforces your operating standards, coordinates pickup and delivery appointments, and executes dispatch across voice, email, and text. When conditions change or approvals are required, exceptions are escalated immediately.
Why it works
No execution drift
Confirmations and appointments stay on track.
Confirmations and appointments stay on track.
Standards enforced automatically
No manual follow-up or rework required.
No manual follow-up or rework required.
Faster coordination
Carriers, shippers, and systems stay aligned in real time.
Carriers, shippers, and systems stay aligned in real time.
Exception-based escalation
Your team steps in only when conditions change.
Your team steps in only when conditions change.
Reaching out to the carrier...
Hi, this is Miles. I'm reaching out regarding Load #827876 — pickup scheduled today, February 25th, at 2:00 PM EST in Huron, OH, delivering to Mebane, NC. Can you confirm your truck is empty and ready for pickup?
Yeah, we're in transit to the pickup. ETA about 15 minutes.
Got it — noted.I'll be monitoring your location and will check in at dropoff. Safe drive.
Once loads are in motion, Miles runs post-booking follow-through: routine tracking, and documentation across voice and digital channels, keeping teams informed and escalating true exceptions early, when human judgment is required.
Why it works
Onboards drivers and runs pre-pickup readiness checks
Provides real-time tracking updates and runs routine check-ins
Flags delays, disruptions, and risk signals early
Collects and processes PODs and delivery documentation
Miles does not make judgment calls. Decisions and interventions remain with your team.
Hi Fasthaul Carrier LLC, Please confirm your current status.
10:03
Yeah, just past Bakersfield. No issues.
10:05
Got it, you're on schedule. I'll check in at delivery.
10:06
Who we serve
Built for teams that move freight
Miles is designed for teams responsible for execution - wherever freight moves, decisions are made, and follow-through matters.
.png)
Freight Brokers & 3PLs
Run more loads per operator, unlock higher margin per load, block fraudulent carrier, without adding headcount.
.webp)
Shippers
Procure reliable capacity, reduce freight spend, increase team productivity.
.webp)
Carriers
Reduce back-and-forth, missed calls, and manual coordination through faster confirmations, clearer communication, and consistent execution.
Testimonials
From our community
Real businesses and professionals trust Miles.
Here’s what they have to say about their experience.
Here’s what they have to say about their experience.
“Miles is your AI co-pilot, intelligently optimizing every
aspect of your freight logistics. From instant quotes to real-time tracking, we deliver innovative solutions for a smarter supply chain.”
Chief Commercial Officer
“Miles is your AI co-pilot, intelligently optimizing every
aspect of your freight logistics. From instant quotes to real-time tracking, we deliver innovative solutions for a smarter supply chain.”
Chief Commercial Officer
“Miles is your AI co-pilot, intelligently optimizing every
aspect of your freight logistics. From instant quotes to real-time tracking, we deliver innovative solutions for a smarter supply chain.”
Chief Commercial Officer
“Miles is your AI co-pilot, intelligently optimizing every
aspect of your freight logistics. From instant quotes to real-time tracking, we deliver innovative solutions for a smarter supply chain.”
Chief Commercial Officer
“Miles is your AI co-pilot, intelligently optimizing every
aspect of your freight logistics. From instant quotes to real-time tracking, we deliver innovative solutions for a smarter supply chain.”
Chief Commercial Officer
See your potential gains
Practical improvements that compound across every load, every day
Adaptive Intelligence
Miles improves over time by learning from past loads, conversations, and outcomes to help your team spot patterns, reduce repeat issues, and operate more consistently.
Enterprise-Ready Solutions
Miles operates reliably at scale, integrating with your systems, supporting multi-team workflows, and maintaining secure operations while handling high volumes and complex workflows without slowing teams down.
Actionable Insights
Miles turns calls, messages, and status updates into structured information, giving teams timely visibility without chasing updates or switching tools. Rather than raw data, Miles surfaces what needs attention now so teams can act quickly and confidently.
Trust & Control
Your team defines the rules. Miles executes them, escalating decisions, flagging exceptions, and keeping people in control when it matters most.
